TERMS & CONDITIONS

Welcome to Yaffē

By placing an order with us, you agree to the following terms and conditions:

1. Order Acceptance

An order is considered confirmed once payment is made.

2. Product Availability

All items are produced in limited quantities. Availability is subject to current inventory at the time of purchase.

3. Product Colors & Images

While we make every effort to display colors accurately, slight variations may occur due to lighting or screen settings.

4. Pricing

All prices are stated clearly and may change without prior notice. Prices at the time of purchase are final.

5. Delivery

Nationwide delivery is available. Delivery timelines depend on location and logistics conditions.

6. Risk & Ownership

Ownership of goods transfers to the buyer once payment is made. Yaffē is not responsible for courier delays or issues after dispatch.

7. Refund Policy

Yaffē does not offer refunds. Exchanges may apply under our return policy.

8. Exchange & Return

Exchanges are strictly for size adjustments. Items must meet the return requirements below.

9. Customer Responsibility

Customers must provide accurate delivery details. Any issues resulting from wrong information are borne by the buyer.

10. Right to Refuse Service

Yaffē reserves the right to refuse orders that violate store policy or present fraudulent activity.

RETURN & EXCHANGE POLICY

At Yaffē, we aim to ensure you love your purchase. If you receive an item and the size isn't right, you may request an exchange under the following conditions:

1. No Refunds

Yaffē does not offer refunds under any circumstances.

2. Eligibility for Exchange

Exchanges are allowed for size issues only.

To qualify:

• The item must be returned within 48 hours of receipt.
• The garment must be unused, unwashed, unaltered, and in perfect resellable condition.
• All original tags and packaging must remain intact.

3. Condition of Returned Items

Items showing signs of wear, damage, stains, perfume, makeup, or alteration will not be accepted.

4. Transport Costs

All logistics fees for returning the item and receiving the new size are fully covered by the buyer.

5. Availability of Replacement Size

Exchanges depend on item availability. If the requested size is not available, the buyer may select another item of equal value.

6. Final Sale Items

Promotional or heavily discounted pieces may not be eligible for exchange.