RETURN & EXCHANGE POLICY

Welcome to Yaffē Returns

At Yaffē, we aim to ensure you love your purchase. If you receive an item and the size isn't right, you may request an exchange under the following conditions:

1. No Refunds

Yaffē does not offer refunds under any circumstances.

2. Eligibility for Exchange

Exchanges are allowed for size issues only. To qualify:

• The item must be returned within 48 hours of receipt.
• The garment must be unused, unwashed, unaltered, and in perfect resellable condition.
• All original tags and packaging must remain intact.

3. Condition of Returned Items

Items showing signs of wear, damage, stains, perfume, makeup, or alteration will not be accepted.

4. Transport Costs

All logistics fees for returning the item and receiving the new size are fully covered by the buyer.

5. Availability of Replacement Size

Exchanges depend on item availability. If the requested size is not available, the buyer may select another item of equal value.

6. Final Sale Items

Promotional or heavily discounted pieces may not be eligible for exchange.